90% of our support calls are resolved in under 30 minutes. Our Annual Remote Support Contract ensures that any of these calls are covered under a single annual fee, allowing your staff all the support they need!
The Contract is Not Complicated
-Any calls resolved under 30 minutes are covered under the annual contract fee
-Any calls that take longer or require a technician on site are charged at a reduced rate
It's That Simple!
This saves you time in dealing with only one invoice per year instead of chasing down numerous small half hour bills, and allows your staff the peace of mind to call us for support any time they need it without worrying about the cost.