About Us | Dental * Medical * I.T. Services

ABOUT US

For over 25 years, Dr Support Pros has been specializing in the support of Dental and Medical office computer systems, and is recommended by the top Dental and Medical software companies as your support partner. We are your first point of contact, resolving any issues and allowing you to focus on your patients and your practice.

We offer services that allow your business to grow, by ensuring your systems run smoothly and free of any compliance concerns.

Because we specialize in the Dental and Medical industries, you will get a support person that fully understands your needs and supports your systems and software, every time you call.

Our commitment to detail and our knowledge of the dental and medical industries, allows us to offer you the very best in service and quality.

Let us help you find the solutions that save you money and time!

OUR SERVICES

DENTAL INTEGRATION

One of the largest issues in Dental and Medical offices is setting up and configuring the computer network properly to get all required applications performing fast and efficiently. When a doctor has a patient in a chair and they are reviewing X-Ray images, they cannot be waiting for images to load.

We also often receive calls from software companies asking us to repair issues that are causing their software to crash. We know it’s not a software problem, but simply a configuration issue because we have hundreds of offices running the major software we support.

TECHNICAL SUPPORT

With our partners and offices throughout Canada, we offer comprehensive support for both software and hardware; 24 hours a day, 365 days a year, in accordance with the needs of your organizations.

Our flexible support programs offer network management using SMS, scheduled preventative maintenance, and administrative services to assist your office.

Have a concern?

CONTACT SUPPORT

SECURITY & COMPLIANCE

PIPEDA compliance and Router setup and safety are strange and rarely understood!

We understand the PIPEDA regulations, have passed the OMA tests for secure router and access setup, and can de-mystify what it all means to you. The practice owner and the I.T. manager are held responsible for compliance and none of it is glamorous, boring actually! That is until you are breached because it is not done correctly, or, your service provider disconects you from the Internet.

Safe transfer of patient records and images, proper backups and disaster recovery plan, and TRAINING you staff to follow proper procedures are important items we will gladly do in support of your business.

SALES & SERVICE

For over 25 years, we have been dedicated to creating, implementing, and supporting the Dental and Medical industries, to serve our customers ‘ needs. This allows for improved access to data, and the utilization of this information, meaning, our clients can conduct their business and generate maximum returns on their I.T. investments.

With our full integration capabilities, we can provide customized network systems for a wide range of applications and industries.

At Dr Support Pros, we treat every client relationship uniquely, ensuring that the solutions we deliver are fully customized and designed to complement your existing environment, so that your organization can grow. This ensures you only invest in the technology you need, when you need it, and at an affordable price. The result is an environment enhanced by technology, not defined by it.

With our team, and our extensive North American wide partners, we understand your needs, and can effectively implement the necessary solutions. We focus on helping our customers to better leverage their investments in technology while allowing them to concentrate on their core business and generate real results. That’s what technology should be all about… and that’s the Dr Support Pros advantage!

Technical Support

With our partners and offices throughout Canada, we offer comprehensive support for both software and hardware; 24 hours a day, 365 days a year, in accordance with the needs of your organizations.

Our flexible support programs offer network management using SMS, scheduled preventative maintenance, and administrative services to assist your office.

Have a concern: E-mail Support