For over 25 years, Dr Support Pros has been specializing in the support of Dental and Medical office computer systems, and is recommended by the top Dental and Medical software companies as your support partner.
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“What we really like about Dr Support Pros is not only the initial ClearDent installation and continued service, but the preventative maintenance options they offer to keep us secure and compliant. All of this gives us peace of mind, allowing us to focus on our patients.”
“When looking for new hardware as well as adding digital capabilities to our practice, we needed a company that had the experience to ensure a smooth integration with our ABELDent software. Dr Support Pros worked with our team to determine our needs and delivered a complete solution. We would definitely use them again.”
“Dr Support Pros has become a very important component to running our practice effectively. They do a great job with keeping everything running smoothly with our Tracker practice management software, as well as many other key systems. Their accessible and knowledgeable staff make them easy to recommend.”
One of the largest issues in Dental and Medical offices is setting up and configuring the computer network properly to get all required applications performing fast and efficiently. When a doctor has a patient in a chair and they are reviewing X-Ray images, they cannot be waiting for images to load.
We also often receive calls from software companies asking us to repair issues that are causing their software to crash. We know it’s not a software problem, but simply a configuration issue because we have hundreds of offices running the major software we support.
With our partners and offices throughout Canada, we offer comprehensive support for both software and hardware; 24 hours a day, 365 days a year, in accordance with the needs of your organizations.
Our flexible support programs offer network management using SMS, scheduled preventative maintenance, and administrative services to assist your office.
Have a concern?
PIPEDA compliance and Router setup and safety are strange and rarely understood!
We understand the PIPEDA regulations, have passed the OMA tests for secure router and access setup, and can de-mystify what it all means to you. The practice owner and the I.T. manager are held responsible for compliance and none of it is glamorous, boring actually! That is until you are breached because it is not done correctly, or, your service provider disconects you from the Internet.
Safe transfer of patient records and images, proper backups and disaster recovery plan, and TRAINING you staff to follow proper procedures are important items we will gladly do in support of your business.
For over 25 years, we have been dedicated to creating, implementing, and supporting the Dental and Medical industries, to serve our customers ‘ needs. This allows for improved access to data, and the utilization of this information, meaning, our clients can conduct their business and generate maximum returns on their I.T. investments.
With our full integration capabilities, we can provide customized network systems for a wide range of applications and industries.
At Dr Support Pros, we treat every client relationship uniquely, ensuring that the solutions we deliver are fully customized and designed to complement your existing environment, so that your organization can grow. This ensures you only invest in the technology you need, when you need it, and at an affordable price. The result is an environment enhanced by technology, not defined by it.
With our team, and our extensive North American wide partners, we understand your needs, and can effectively implement the necessary solutions. We focus on helping our customers to better leverage their investments in technology while allowing them to concentrate on their core business and generate real results. That’s what technology should be all about… and that’s the Dr Support Pros advantage!
